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E1: 43: Match Voucher to Open Receipts (P4314) Incorrectly Calculates Remaining Amount when the Tax Explanation Code is Changed from Use Tax (U) to Sales Tax (S) (Doc ID 2807371.1)

Last updated on OCTOBER 18, 2021

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In Match Voucher to Open Receipts (P4314) if the user populates the Gross Amount on the transaction, selects the Receipt from Receipts to Match, then revises the tax explanation code from U to S and revises the tax amount on the grid record, the Remaining Amount value is calculated incorrectly. As a result, the transaction sets the error Amount Does Not Balance to Gross if the user clicks OK. If the user clears the Gross Amount value prior to clicking OK the Remaining Amount value is cleared and the transaction is accepted.

The issue can be duplicated with the following steps:

  1. In P4310 create a purchase order with tax explanation code U and tax rate area DEN.
  2. In P4312 receive the purchase order in full.
  3. In P4314 populate the header of the form with the purchase order number, supplier number, branch plant and gross amount. The gross amount value is equal to the purchase order with tax explanation code S.
  4. In P4314 take the exit to Receipts to Match. Select the receipt. Note the P4314 header is updated to show the tax amount and taxable amount. The Remaining Amount field shows the same value as the tax amount.
  5. On the detail line, update the tax explanation code from U to S. Adjust the tax amount by .01.
  6. Tab to the next line. Note the Remaining Amount shows .01.
  7. On the grid line, revise the tax by .01 - returning to the original value. Note the Remaining Amount now shows the tax amount less .01 rather than zero.
  8. Click Ok to save the record. The transaction errors with Amount Does Not Balance to Gross. The user has to clear the Gross Amount value then click Ok have the Gross Amount value recalculated and then click Ok to save the record.
  9. If the user does not click Ok but instead clicks into the Gross Amount field and clears the value, the Gross Amount is repopulated with the same value as previously and the Remaining Amount value is cleared. Now the voucher can be saved successfully after accepting the Tax Explanation code override warning message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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