My Oracle Support Banner

E1: SVM: During Server Manager Console Installation, OUI Fails at 87% with Errors "SEVERE: Abnormal program termination. An internal error has occured" and "zlibwapi.dll: Can't find dependent libraries" (Doc ID 2808654.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When Installing Server Manager Console, The installer fails with the below error message on screen:

 

In the oraInstallYYYY-MM-DD_HH-MM-SS.err log you will see the below errors:

 

Steps To Replicate:


1. Install the supported Weblogic server as per E1 certifications for Server manager
2. Try to Install Server Manager Console by launching the setup.exe
3. You will notice that the installer will fail at 87%



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.