E1: 03B: When Applying a Negative Receipt or a Zero Amount Receipt Using the R03B50F Algorithm, Records are Incorrectly Created in the F03B13 and F03B14 even though there are no F03B11 records found to match (Doc ID 2810683.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Symptoms

When the Combination Invoice Match (R03B50F) algorithm is used to find invoices and debit memos to match to either a zero amount or a negative amount receipt, the system creates F03B13 and F03B14 records for the negative receipt and just an F03B13 record for the zero amount receipt. This happens only in the case where the system did not find any invoices or debit memos to match to the receipts.No F03B13 nor F03B14 records should be created for negative and zero amount receipts if the system cannot find invoices and debit memos to match to them. This is because this would otherwise lead to negative unapplied cash receipts (RUs) which are not allowed. And in the case of zero amount receipts it leads to an orphaned record in the F03B13.

Steps to Duplicate:

1. Set up an execution list with a version of R03B50F.
2. Either assign this to a customer master or put this in the R03B551 version that will be used.
3. Set up the R03B50 version that will be used to process both negative and zero amount receipts.
4. Create a Negative Receipt and a Zero Amount Receipt in P03B123. Make sure there are no invoices and debit memos to match to these on the customer’s ledger.
5. Run R03B551 and make sure it kicks off R03B50 automatically.
6. Verify the results and notice that F03B13 records were created for both the Negative and Zero Receipt and one F03B14 record for the Negative receipt.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.