E1: 15: Voiding Prepaid Receipt(P15103) Produces Same G/L Date For Receipt Records And Prepaid Records (Doc ID 2812285.1)

Last updated on JULY 04, 2022

Applies to:

Symptoms

 When a prepaid receipt is voided in the same month that the receipt was originally posted, the G/L Date for the receipt records and the G/L Date for the prepaid records has the same G/L Date.

 For example, the original invoices were posted with a G/L Date of 07/01/2021.  The prepaid receipt had a G/L posted date of 06/25/2021. 

The void of the prepaid receipt was done after the original receipt G/L Date but before the month end, on 06/28/2021.

 Steps to replicate:

1. P1511 - Manual Billing Entry:  Enter Invoices for period in future, example period 07.
2. R09801 – General Ledger Post: Post the Invoice Batch
3. P15103 - RE Receipts Entry: Set Processing Options to reflect Prepaid Receipt Processing.
4. P15103 - RE Receipts Entry: Enter A receipt specifying a GL date for month previous to month entered for invoices, example 06/25/2021.
5. Using Databrowser retrieve receipt records for F03B13(Receipts Header) and F03B14(Receipts Detail)
6. P15103 - RE Receipts Entry: Selecting the grid row and using row exit for Void/Delete.  Specify a G/L Date(DGJ) of 06/28/2021.
7. R09801 - General Ledger Post: Post the void batch.
8. Using Databrowser retrieve receipt records for F03B13(Receipts Header) and F03B14(Receipts Detail). Review the G/L Date(DGJ).

Changes

Cause

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