My Oracle Support Banner

E1: MOBJ: P05410 Self-Service Director and Other Application that uses Get Text System Function Unable to Display Formatted Text (Doc ID 2813257.1)

Last updated on OCTOBER 08, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


P05410 Self-Service Director unable to display formatted text.
Text is entered in P05401.

ActiveX on, using IE 11

Prior to, P05401 has text with html code, P05410 shows text with formatting based on the html tag.

For, does not matter whether ActiveX on or off, does not matter whether text is rtf or html, does not matter whether using browser IE 11 or Chrome, P05410 does not display text with formatting.


Steps to reproduce:

1. Run P05401 and select NHR

2. Text entered with formatting (ActiveX off)


3. Text entered with ActiveX on


4. Login using user with address book number 7500 and run P05410, text displayed without format






Upgraded to Tools


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.