E1: AIS: REST API Updatetext "/jderest/v2/file/updatetext" Adds BR Tag in Text Attachments Which Is Visible in Internet Explorer (Doc ID 2814363.1)

Last updated on OCTOBER 20, 2021

Applies to:

Symptoms

When the JDE REST API(RESTful Application Programming Interface) for updating media object text i.e /jderest/v2/file/updatetext is called via orchestrator or any other method and if the media object text that is passed to this API has line breaks , then the line breaks do not appear correctly when viewing the media object text attachments using Internet Explorer but shows <BR> tag instead. This happens when append mode parameter of the API is passed as True. The <BR> tag is not visible when using Chrome or Firefox browser.

For example : 

Steps to replicate:

1. Create an orchestrator that calls the AIS REST API /jderest/v2/file/updatetext  
2. Run the Orchestrator with following input parameters:   
   
3. Verify that text is added as media object attechment for AB number 1001
4. Repeat step 2 multiple times
5. View the text attachment in Internet Explorer and then view the same text using Google Chrome 
6. Notice the difference as illustrated in example above.

Cause

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