E1: ORCH: "ExternalRestService:callGeneric: External Call Failed sun.security.validator.ValidatorException: PKIX path building failed" Error When Testing A Connector To Third Party Site (Doc ID 2814726.1)

Last updated on MAY 24, 2023

Applies to:

Symptoms

When attempting to test a connector service request to a third party Rest API, the following error occurs:

The application server logs do not show an error.

Steps to Duplicate
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The issue can be reproduced at will with the following steps:
1. Create a connection for the third party Site in Orchestrator Studio By accessing connections icon.

2. Create a new connector service request and selecting the newly created connection.

3. Press on Test Button. Error appears

Changes

Cause

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