E1: 04: Split Payment Action on Posted Voucher Changes Batch Status from Posted to Approved (P0411S) (Doc ID 2816030.1)

Last updated on AUGUST 26, 2024

Applies to:

Symptoms

The actions taken while splitting an existing, posted voucher may either leave the batch status in Posted status, or change it to Approved status.  Regardless of the doc types in use on the voucher record (PV, OV, etc.), when a split action is done via populating records and then NOT using the down arrow to move to a final blank line prior to saving, the batch header stays in POSTED status.  But when the split action is done via population of records followed by a down arrow to move to a final blank line in the grid prior to the save, the batch header gets updated to APPROVED status.

STEPS TO PRODUCE THE ISSUE:

Note - Two sets of steps provided.  Set 1 shows the issue not occurring; set 2 shows the slight difference with the use of the Down arrow (instead of the Up arrow) that makes the issue occur.

• 1. P0411 - Supplier Ledger Inquiry: Ensure that there is an open, unpaid, posted voucher available.
• 2. P0411 - Supplier Ledger Inquiry: On the voucher record in question, row exit to Batches.
• 3. P0011 - Work with Batches: Confirm the current status of the voucher batch is D (posted).
• 4. P0411S - Speed Status Change: Find the voucher in question, then row exit to Split.
• 5. P0411S - Speed Status Change: Split Payments screen visible. In the grid, populate the Open Amount field with the amount for payment 1.
• 6. P0411S - Speed Status Change: Press the DOWN arrow key to move to the Open Amount field for the second record, which populates default values on the first record.
• 7. P0411S - Speed Status Change: In the grid, populate the Open Amount field with the amount for payment 2.
• 8. P0411S - Speed Status Change: Press the UP arrow key to move back to the first record and allow the system to auto populate default fields on payment record 2.
• 8. P0411S - Speed Status Change: Press the Ok check mark icon to save the record.
• 9. P0411 - Supplier Ledger Inquiry: Now go back to Supplier Ledger Inquiry and re-inquire on the voucher in question. Voucher will now be in two pay items.
• 10. P0411 - Supplier Ledger Inquiry: Row exit to Batches to go check the batch header status on either of new pay items. Observe that the batch status remains in "D" Posted status for the voucher batch. THIS IS THE EXPECTED RESULT.

• 11. P0411 - Supplier Ledger Inquiry: Inquire on the same voucher again.
• 12. P0411 - Supplier Ledger Inquiry: On either of the voucher records in question, row exit to Batches.
• 13. P0011 - Work with Batches: Confirm the current status of the voucher batch is D (posted).
• 14. P0411S - Speed Status Change: Find the voucher in question, then row exit to Split on either record.
• 15. P0411S - Speed Status Change: Split Payments screen visible. In the grid, populate the Open Amount field with the amount for payment 1.
• 16. P0411S - Speed Status Change: Press the DOWN arrow key to move to the Open Amount field for the second record, which populates default values on the first record.
• 17. P0411S - Speed Status Change: In the grid, populate the Open Amount field with the amount for payment 2.
• 18. P0411S - Speed Status Change: Press the DOWN arrow key to move down to the third record in the grid and populate default values into record 2.
• 18. P0411S - Speed Status Change: Press the Ok check mark icon to save the record.
• 19. P0411 - Supplier Ledger Inquiry: Now go back to Supplier Ledger Inquiry and re-inquire on the voucher in question. Voucher will now be in three pay items.
• 20. P0411 - Supplier Ledger Inquiry: Row exit to Batches to go check the batch header status on any of the three pay items. Observe that the batch status is now showing in "A" Approved status for the voucher batch. THIS IS THE ISSUE.

Changes

Cause

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