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E1: SVM: WAS: Managed Instances Show As Running in Server Manager Home Page, but Show as Stopped on the Profiles and Servers Page (Doc ID 2817062.1)

Last updated on NOVEMBER 02, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


In Server Manager Management Console, after implementing TLS1.2, the managed instances (all HTML and AIS servers) show as running. When you click on any of them to drill down to 'Profiles and Servers', they show as Stopped under 'Application Servers' column.

The stderr.log under SCFHA agent folder shows handshake failures:


 Using a TLS1.2 configuration


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