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E1: 42: Sales Order Entry (P4210) Backorders To Header Branch When Inventory Commitment Preference is Activated (Doc ID 2828279.1)

Last updated on JANUARY 31, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the Inventory Commitment Preference is activated and there is not enough inventory available at any of the preferred Branch Plants during sales order entry, the backordered quantity is assigned to the header branch plant.

Oracle Support tested the issue and duplicated it with the following steps:

1. Item Availability Inquiry (P41202) shows 11 units available in four branches as follows:
  a. Branch 10 has 1 unit available
  b. Branch 20 has 2 units available
  c. Branch 30 has 8 units available
  d. Branch M30 has 0 units and will serve as header branch on the sales order

2. Inventory Commitment Preference is set as follows:
  a. Branch 30 is the first preferred branch with percent to fill set to 1%
  b. Branch 20 is the second preferred branch with percent to fill set to 1%
  c. Branch 10 is the third preferred branch with percent to fill set to 1%


3. Using Sales Order Entry (P4210 or P42101) create a sales order with Branch M30 in the Header. Enter a quantity ordered of 12 and leave the branch plant blank on the line. The warning “Order Quantity Exceeds what’s Available” appears in the header and Branch Plant M30 is defaulted into the order detail line. Save the order. Please Note: The customer named in the screen print below is not a real company but comes from demo data.


4. Reinquire and verify all four branch plants were used for the order. Notice the header branch is selected for backorder.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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