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E1: 03B: Unpaid Invoices with Null Open Amount Were Found in F03B11 (Customer Ledger) (Doc ID 2831848.1)

Last updated on JANUARY 05, 2022

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

One or more unpaid invoices which do not have an open amount have been identified in the table F03B11 (Customer Ledger).

Steps to replicate:
1. Open Databrowser for F03B11 table
2. Search for the invoice(s) with Open Amount = 0 but with Paid Status "A" (Approved)
3. Double check for any associated receipts in F03B14 (Receipts Detail) table using Doc (Document Number)= invoice number

Cause

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In this Document
Symptoms
Cause
Solution

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