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E1: 03B: Paid Invoices with Not Null Open Amount Were Found in F03B11 (Customer Ledger) (Doc ID 2831849.1)

Last updated on JANUARY 05, 2022

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

One or more paid invoices which have an open amount have been identified in F03B11 (Customer Ledger) table.

Steps to replicate:

1. Open Databrowser for F03B11 table
2. Search for the invoice line(s) with Open Amount > 0 but with Paid Status "P" (Paid)
3. Double check for any associated receipts with the invoice in F03B14 (Receipts Detail) table using Doc (Document Number)= invoice number. Make sure payment amounts for the invoice equals Gross Amount plus/minus write offs.

Cause

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In this Document
Symptoms
Cause
Solution

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