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E1: 41B: P4312 (Purchase Order Enry) Temperature Changing Error with Bulk Item and Line Type with no G/L Interface (Doc ID 2832052.1)

Last updated on JANUARY 05, 2022

Applies to:

JD Edwards EnterpriseOne Bulk Stock Inventory - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The customer wants to use a line type that has no G/L, A/R or A/P Interface as this is for 3rd party product. Created line type "A" which is a copy of line type "S" but all finance interfaces were turned off. However, every time an user tries to receive a bulk product and enter ambient temperature in the receipt, the system shows an error "Open Cursor for cache I09UI002 failed" (0178M) and the line defaults are not populated in P4312 (Purchase Order Receipts).

The issue doesn't occur for S line type.

Steps:

  1. P40205 (Work With Line Types) Create line type "A" with no G/L, A/R or A/P Interface
  2. P4310 (Purchase Order Entry) Raise a purchase order in branch 830, supplier 4343, bulk product item which has tank and default tank setup (create 2 lines with same product to make it easier to follow what is happening in P4312)
  3. P4312 open the purchase order and enter temperature of 33 degrees Celsius on the line and move to next line - The error appears "Open Cursor for cache I09UI002 failed"
  4. Run the same test for S line type - no error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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