E1: 42I: Quantity Exceeds Restrictions (Error ID 4723) Invoked for Outbound Inventory (OIM) Sales Order at Ship Confirm (P4205) for Item with Lot Type 5, 6 & 7, Serial Number = Y (Doc ID 2832665.1)

Last updated on AUGUST 10, 2023

Applies to:

Symptoms

Error 4723 - Qty Exceeds Restrictions is invoked at time of Ship Confirm (P4205) for an Outbound Inventory Management (OIM) sales order when using serial number required and lot process type = 5, 6 & 7. This issue does not occur with lot process type = 3.

Steps to Duplicate:

1. Turn ON Outbound Inventory Management (P99410) SY42I.
2. Setup one branch/ plant as outbound inventory branch in B/P Constants (P41001).
3. Setup outbound inventory locations: in-transit and customer (Locations P4100).
4. Define Order Line Type with Outbound Inventory Interface (P40205).
5. Define Order Activity Rules (P40204).
6. Create a ship to and sold to in the Address Book (P01012).
7. Setup an item in two branch/ plants as serial controlled (SRCE = 5, 6 or 7). (P41026)
8. Setup a version of Ship Confirmation (P4205) and do not turn the Automatic Acknowledge ON.
9. Adjust the item (P4114) in the origin branch/ plant with one unit and one serial.
10. Create an OIM Agreement Master (P42i010) with the item, customer location and BP outbound inventory management.
11. Create an OIM sales shipment order (P42101/ G42i10) with the item and select the agreement and item, click ok and save the order.
12. Ship confirm (P4205 / G42i10) the shipment sales order and select the item/location with a serial number. This should allow the shipment as the serial number does not have quantities in the outbound branch/ plant.
13. Hard error 4723 - Quantity Exceeds Restrictions is invoked.

Changes

Cause

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