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E1: 17: When Creating a Service Work Order (P17714 or P90CD002) Where Does the Document Type Come From? (Doc ID 2833040.1)

Last updated on JANUARY 12, 2022

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.

Goal

When creating a Service Work Order, and the default Doc type is SV, when the order is created and a Product Model/Family is added, the Document Type of the order changes to SE.  Where does the document type come from and why?

Solution

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