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E1: 42W: Incorrect Service Level Order Rule Warning ‘Service Level Order Rule Not Met’ (42XE033) Generated in P42101 (Sales Order Entry) when Entering a Fulfillment Sales Order (Doc ID 2833251.1)

Last updated on JANUARY 14, 2022

Applies to:

JD Edwards EnterpriseOne Fulfillment Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

'Service Level Order Rule Not Met' Warning (42XE033) on Sales Order Entry P42101 for Fulfillment order

When there is available inventory to satisfy the Service Level Rules and also meet the required quantity of the fulfillment sales order (P42101) the system still is generating warning 42XE033 indicating that there is not the required quantity to meet the sales order based on the Service Level Rules. This error should not be generated and does not get generated when using the P4210 when there is inventory available in multiple lots for the same branch

ERROR
-----------------------

Warning 'Service Level Order Rule Not Met' (42XE033)

STEPS:

  1. Create a new lot processed sales item
  2. Adjust inventory into two different lots with enough inventory to cover the sales order quantity
  3. Create a customer
  4. Using advanced preferences setup the schedule, name and details for activating fulfillment
  5. Setup Service level Rules P4277760 using customer address number
  6. Set the processing options in the called version of the P4210 for using Fulfillment and resolving Service Level Rules
  7. Enter a sales order using the P42101
  8. When clicking submit and close on the power form the system generates warning "Service level Order Rule Not Met' (Error ID 42XE033)
  9. This warning is invalid as there is inventory available in the two lots

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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