E1: 42:When Reason Code Error 018A Happens During Creating a Credit Order From Sales Order History, Weight UOM field in the grid of P4210 Is Highlighted Incorrectly
(Doc ID 2846294.1)
Last updated on FEBRUARY 01, 2022
Applies to:JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.
When creating a credit order using P42101, the error; ‘XXX not found in User Defined Code 42 RC’(error ID 018A) happens. This is correct error message. Because the reason code XXX hasn't existed in the UDC table 42/RC.
At the same time, Weight UOM field in a detail line is highlighted. As it doesn't related with the error, it should not be highlighted.
Steps to duplicate the issue:
1.Add a new reason code RSB in UDC 42/RD. And clear cache.
2.Set processing option of P4210 named version for credit order.
In Defaults tab, populate as follows.
-Order Type: CO
-Line Type: CN
-Reason Code: RSB
3.Set processing option of P42101 named version. In Versions tab, populate P4210 named version to 1. Sales order Model Version.
4.Remove UDC value RSB from 42/RC. And Clear Cache
5.Create a credit order from history using P42101 or P4210. Click Add button. Then click Credit Memo exit to Form.
6.Inquire an existing order and go to Credit Memo exit to row. Then click Select Line and close.
7.RSB not found in User Defined Code 42 RS (error ID 018A) appears on Sales Order Detail Revision screen. This is correct. Because reason code RSB doesn’t exist in UDC 42/RS.
8.However, Wt U/M (weight UOM) field in the grid is highlighted. This is the issue. Wt U/M has been set up correct and not relevant to reason code error.
So Wt U/M (weight UOM) field in the grid should not be highlighted with the reason code error.
Note that the same issue happens when using P42101 instead of P4210.
The issue is reported in Bug 33781987 - CREDIT ORDER FROM HISTORY HIGHLIGHTS WEIGHT UOM WITH REASON CODE NOT FOUND ERROR
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!