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E1: 42: Sales Order Entry P4210 With Advanced Preference Schedule Occurs Web Exception in F4211FSEDITLINE (Doc ID 2850887.1)

Last updated on FEBRUARY 22, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.


When the user is adding a detail line in an existing sales order, web exception error occurs in F4211FSEditLine under the following conditions.

Steps to reproduce:

  1. Setup Advanced Preference Schedule. It includes 5 preferences that have 02(Order Detail Defaults), 03(Delivery Date), 04(Print Message), 21(Sales Commission) and 22(Order Prep Days) each.
  2. P4210 Processing option setup. Set 540 in #4 (Override next status) of Default tab Set 1 in #1 (Preference Profile Processing) of Preference tab Set the advanced preference Schedule in #3 (Override schedule for Advanced Preference) of Preference tab.
  3. Create a sales order (P4210).
  4. Inquire the sales order and add a new detail line. Populate wrong item number and inappropriate line type. Then move a cursor to next line.
  5. Web exception error occurs in business function F4211FSEditLine and the kernel becomes zombi.




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