My Oracle Support Banner

E1: 42: One View Open Sales Inquiry Screen (P42270) Shows Duplicate Lines For The Same Sales Order Line When LOB Is Disabled (Doc ID 2853265.1)

Last updated on APRIL 14, 2022

Applies to:

JD Edwards EnterpriseOne EDI - Version 9.2 and later
Information in this document applies to any platform.


One View Open Sales Inquiry (P42270) shows duplicate lines for same sales order line.

When you inquire on P42270 it shows duplicate lines for same sales order line. The only difference is it has 00000 company line also along with the actual company 00100 line.

In Customer Master (P03013) against that customer two entries are created one for 00000 company and other for actual company 00100.

Note: This occurs only when Line of Business LOB is inactive in P0000 (Accounts Receivable Constants) - Company 00000 - Form exit to Enhanced A/R.


  1. Open One View Open Sales Inquiry (P42270) application.
  2. Search for a sales order having records in F4211 (SO Detail file) and click Find.
  3. Notice 2 lines are displayed instead of one: one is for 00000 company and another for 00100 company.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.