E1: 76B: Need To Advance Status On Sales Order and NF-e That Was Processed With The Wrong Version of NFe Info Generation (R76B561) [Brazil] (Doc ID 2858270.1)

Last updated on MARCH 25, 2022

Applies to:

Symptoms

A user accidentally ran a version of NFe Info Generation (R76B561) with the Prevent Next Status Update Processing Option set to 1 (Prevent Next Status Update).

As a result, the NF-e which has already been processed and approved in Brazil Regulatory Tax department (MasterSAF), both the related Nota Fiscal and the original sales order did not advance status correctly, and both are currently at '595-597', when they should be at '597-598'.

The client reproduced the issue with the following steps:

1. Create the Brazil Sales Order
2. Ship Confirm the order
3. Run NFe Info Generation (R76B561) with the Prevent Next Status Update Processing Option set to 1 (Prevent Next Status Update).
4. Transmit NFe XML to government
5. Sales Order and NFe status is stuck at '595-597', when they should be at '597-598'.
   
   

Changes

Cause

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