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E1: 42: Change Sales Order (P4210/P42101) Visual Assist To Search for Ship To and Sold To Customers By Company (Line of Business) (Doc ID 2858496.1)

Last updated on MAY 09, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When entering a sales order using Sales Order Entry (P4210/ P42101), the Visual Assist for "Sold to and Ship to" address uses the Address Book Long Number Search (P0101SL) which does not differentiate customers by line of business and company.
The client has multiple companies in their JDE environment and some customers are only set up for a particular company.  The Customer Service users only want to see customers only for their particular company instead of all the companies.

Cause

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In this Document
Symptoms
Cause
Solution
References


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