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E1: ORCH: Message Request With Distribution List is Taking a Long Time to Process (Doc ID 2860324.1)

Last updated on APRIL 04, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



Message Request with Distribution List is taking a long time to process.

When using distribution list in message it is taking a long time to process.  For the customer, it never completes.  When testing in support environment, it completes successfully but only returns back success after 2 minutes. When changing to use 2 email addresses instead of distribution list, it processes within 16 seconds.

 


Steps to Replicate

  1. Set up distribution list with 2 address book numbers.
  2. Add distribution list to an Orchestration Message.
  3. Create Orchestration where first run a report, then pass the job number to the Message to send out to a distribution list.
  4. When you run the orchestration it takes a long time to complete the process.

 

Changes

 n/a

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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