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E1: 42: Components' Lines Are Not Release From Backorder by Backorder Release (P42117) When The Order Has Partial Backorder (Doc ID 2861579.1)

Last updated on APRIL 12, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When releasing backorder of kit parent line using P42117, its backordered component lines are not released at the same time. The parent's line is release from back order correctly.

-It happens when the order is a partial back order.

-In P42117 processing option, Set blank (Do not display kit components) to 2.Kit Components in Display tab.

Steps:

  1. Add a kit parent item and kit component items (P4101, P41026)
  2. Add a Bill of material (P3002).
  3. Add on hand inventory 5EA for each component items (P4114)
  4. P4210 processing option.
  1. Enter a sales order for the Kit item with 8EA (P4210). The warning message; Quantity Exceeds Available appears in Kit Selection screen because of 3EA shortage. Click OK to add it.
  2. Inquire the sales order (P4210). The entered sales order detail line with 8EA was divided to 2 lines. One has 5EA which is shippable. Another has 3 EA which is backorder.
  3. Add 3EA more for kit components (P4114).
  4. P42117 Processing option
  1. Release backorder (P42117). Inquire the sales order. Only kit parent item line with 3EA appears. Then release it. Kit balance Window isn’t displayed.
  2. Inquire the sales order (P4210). 2 kit parent lines are shippable. This is correct. However, kit components lines are still backorder. Quantity is populated in Quantity Backordered field and its last / next status is 900/540. This is the problem. Kit component lines should be released as same as kit parent line.

 

Changes

 

Cause

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