E1: 49: P49640 Load Confirm for Inbound In-Transit Load for Credit Order Creates Incomplete Records (Doc ID 2863152.1)

Last updated on JULY 06, 2022

Applies to:

Symptoms

When confirming an in-transit load (P49640) that includes a shipment based on a credit order (shipment source SRCO = T - Sales Customer Return) then it is creating incomplete records in the F49631 - Load In-transit Ledger and it fails to create journal entries in the F0911 - Account Ledger.
The In-transit Ledger is missing values in the following fields:
Document Number (DOC)
Document Type (DCT)
Journal Entry Line Number (JELN)
Shipment Number (SHPN)
G/L Date (DGL)
Batch Number (ICU)
Order Date (TRDJ)


Steps to Duplicate:
1) Enter Transportation Sales order (P4210) and Build Standard In-Transit Load (P4960) for the outbound shipment
2) Note correct G/L Offset is populated on the F4211 record
3) Make sure AAI 4122, 4224, 4241 are set up for the G/L code and there is no entry for a blank G/L Code
4) P49640 Confirm Load
5) In-transit ledger (F49631) is created and Journal entries are created based on AAI 4241 and G/L code coming from F4211 record
6) P4210 enter Credit Order, Take Form Exit to Credit Memo, Find previously entered sales order and Select Order
7) Note G/L Offset is correctly populated in F4211 and Shipment with Shipment Source = T - Sales Customer Return is created
8) P4960 Create Standard In-Transit Load for the Inbound shipment
9) P49640 Confirm Load which appears successful
10) Review F49631 and note incomplete records and no F0911 can be found

Cause

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