E1: 54R: Rental Billing Workfile Generation (R54R300) not Billing All Months with a Non-Blank Requested Billing Day (Doc ID 2865713.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Symptoms

When running the Rental Billing Workfile Generation (R54R300) over two billing periods (months) and where the Rental Contract (P54R10) uses a Requested Billing Day, the system will only bill one month.

Steps:
1. Enter a Rental Contract (P54R10) with a monthly Billing Frequency Code (M) and a Requested Billing Day = 28.
2. In the Rental Contract detail, enter a rental item with a Rental Billing Unit of Measure = MO, a non-zero Unit Price, Billing Start Date of February 1 and Billing End Date a few months in the future.
3. Run the Rental Billing Workfile Generation (R54R300) with Bill Through and GL Date the last day of February (final mode).
4. Run Rental Billing Workile Generation with Bill Through the last day of April and GL Date in April. This setting should bill both March and April. (set to proof mode)
5. Review the pdf report; notice that even though the Bill Through Date is the end of April, the Line Billed To is the end of March.
6. Return to the Rental Contract and set the Requested Billing Day to blank and save.
7. Run the R54R300 again to Bill Through to the end of April; note that this time the system is able to process both March and April.

Changes

Cause

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