E1: 09E: Expense Report Approval Workflow Error Using Message Center (P980051X) (Doc ID 2867226.1)

Last updated on MAY 04, 2022

Applies to:

Symptoms

When trying to approve an expense report from P980051X Message Center, a workflow error occurs.
When using P012503 Work Center, the report can be approved with no issues.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to P09E2011 Expense Report Information
2. Enter a new expense report
3. Submit it
4. Log in as manager
5. Go to Work Center
6. Select folder Expense Reports - see that one report requires approval
7. Select from the Drop Down - Expense Report Approval.jde
7. Clik on Expense Report Approval.jde link - this is working and expected and the report can be approved
8. Cancel it
9. Select from the Drop Down - Message Text
10. Use the visual assist to use Attachment Manager
11. Click on the Expense Report Approval icon
12. The error Active Workflow Task for ID 58931 not found occurs
13. Same issue in P980051X Message Center when using the link Expense Report Approval

Changes

Cause

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