E1:42: SO Entry (P4210) Cannot Update Fields Added to the Order Detail Defaults (02) Advanced Preference by the Preference Values Maintenance (P47011) Program (Doc ID 2870845.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Sales Order Entry (P4210) is unable to update fields that were added to the Order Detail Defaults (02) Advanced Preference by the Preference Values Maintenance (P47011) program.

The issue was reproduced by Oracle Support in their test environment using demo data following the steps below:

1. Go into Preference Values Maintenance (P47011) and enter Preference Type02 and click Find.
2. Go to the end of the records and add two more records with Data Item VR02 and VR03 and save.
3. From menu G40311 select Advanced Preference Schedule Revisions (P4070). Enter ADVPREF and click Find.
4. Select Advanced Preference Type 02 and take the Row Exit to Preference Detail.
5. Click ADD (+).
6. Select Item and Customer.
7. Enter and Item and customer and then select the record and Row Exit to Pref Details.
8. Scroll all the way to the right and notice VR02 and VR03 were added as the last fields I the grid.
9. Arrange the grid so VR02 and VR03 are 3rd and 4th columns and enter 5225 in VR02 and enter 1952 in VR03 and save the record.
10. Now create a Sales Order Entry (P4210) version that has Advanced Preferences activated.
11. Create a sales order in Branch 30 for the Customer and Item with the preference.
12. Check the Sales Detail (F4211) with Databrowser.
13. VR02 and VR03 were not populated from the values in the preference.

Cause

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