E1: 12: Some Fields Are Becoming Blank When An User Accesses Asset Master Information (P1201) For An Asset That Is Already Opened and Reserved By Another User (Doc ID 2874777.1)

Last updated on SEPTEMBER 02, 2023

Applies to:

Symptoms

 When an user opens Asset Master Information (P1201) for an asset that is already opened and reserved by another user, some fields are blanked out, even though they were populated before.

Steps to reproduce:

1. User XXX opens P1201 for the asset number 7070 – notice the values for the Parent Number, Account Number, Date, and Time fields.

2. User YYY opens P1201 for the same asset 7070 that is already opened and reserved by the User XXX. Notice the Parent Number, Account Number, Date, and Time fields are blanked out. Also notice a new field that is displayed under the Description section on the form, a 4th field that was not displayed when the first user opened the P1201 application for the asset number.

Changes

Cause

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