E1: 42: R42800 does not Update OTOT (Order Amount) and TOTC (Order Cost) of the F4201 when Updating a Partial Order
(Doc ID 2875170.1)
Last updated on AUGUST 15, 2022
Applies to:JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.
Processing partial lines of a sales order through sales update the order amount (OTOT) and total cost (TOTC) amounts are not being updated with remaining open lines. When using Order Margin Holds this can lead to the system applying M1 holds if a change is made to the sales order after repost has been run to update OTOT without updating TOTC.
To have sales update update the F4201 OTOT and TOTC with the amounts for the remaining lines of the sales order
STEPS TO DUPLICATE
- Enter a sales order with three lines that are all withing the limits of order margin hold
- Process two of them through sales update and closed
- OTOT and TOTC are not updated with the remaining open order totals
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