E1: 42: R42800 does not Update OTOT (Order Amount) and TOTC (Order Cost) of the F4201 when Updating a Partial Order (Doc ID 2875170.1)

Last updated on MAY 27, 2024

Applies to:

Symptoms

Processing partial lines of a sales order through sales update the order amount (OTOT) and total cost  (TOTC) amounts are not being updated with remaining open lines. When using Order Margin Holds this can lead to the system applying M1 holds if a change is made to the sales order after repost has been run to update OTOT without updating TOTC.

EXPECTED BEHAVIOR

To have sales update update the F4201 OTOT and TOTC with the amounts for the remaining lines of the sales order

STEPS TO DUPLICATE

1. Enter a sales order with three lines that are all withing the limits of order margin hold
2. Process two of them through sales update and closed
3. OTOT and TOTC are not updated with the remaining open order totals
   
   
   

Changes

Cause

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