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E1: 54HS: Edit Incident P54HS00 People Subform Does Not Show Phone and Email Data (Doc ID 2876374.1)

Last updated on DECEMBER 06, 2023

Applies to:

JD Edwards EnterpriseOne Health & Safety Incident Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When entering a health and safety incident in P54H00, and entering an address number in the People tab for Person ID the phone number and email are not populated from the tables. Although the address is populated.

Steps:
1. Use an existing employee (employee master P0801).
2. In Address Book P01012, enter an address, phone, and email for the address number.
3. From Manage Incidents P54HS00, click Add, and enter header data.
4. Click in the People section/tab and enter the address number into People ID, click into the next grid row. Note the address is populated but not the phone or email.

Cause

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In this Document
Symptoms
Cause
Solution
References


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