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E1: 17: How Is A Supplier Recovery Claim (P1779) Created From A Service Work Order (P17714 or P90CD002)? (Doc ID 2881996.1)

Last updated on JULY 08, 2022

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.


After a customer reports a problem with an equipment record, a Service Work Order (P17714/P90CD002) is created for repair work. How does the organization that created the Work Order also generate a Supplier Recovery Claim (P1779) if parts are covered by supplier contracts?


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