E1: ORCH: Orchestration Failed Intermittently Getting Error "The list of Environments and Roles was returned unexpectedly" and Callobject Kernel Log Shows "JAS Session Invalid Error" - 403 (Doc ID 2882132.1)

Last updated on AUGUST 21, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Intermittently get error when a user tries to invoke one of the Orchestrations through a B98ORCH call. If the user signs out and sign back in the error clears away.
Cannot reproduce it at will.

Log from AIS:-

Found this document but AIS is already on Tools 9.2.5.3
ORCH: Orchestration Getting Token Invalid and JAS Session Invalid Error (Doc ID 2738450.1)

Another possible symptom is that many idle sessions build up on the HTML Server from the AIS Server.

Cause

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In this Document

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E1: ORCH: Orchestration Failed Intermittently Getting Error "The list of Environments and Roles was returned unexpectedly" and Callobject Kernel Log Shows "JAS Session Invalid Error" - 403 (Doc ID 2882132.1)

Applies to:

Symptoms

Cause

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