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E1: 42: Sales Update (R42800) Returns "Invoice has not processed" Error and Does Not Update the G/L (F0911) or A/R (F03B11) for One Invoice (Doc ID 2887873.1)

Last updated on MARCH 01, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Sales Update (R42800) PDF report of 21 pages shows one invoice has a message stating "invoice has not processed".

Steps to Reproduce:

  1. Run Sales Update (R42800)
  2. Include Invoice 999999 RI in the data selection
  3. Review the Report PDF.
  4. Invoice 999999 RI has a message stating "invoice has not processed".
  5. Check the Item Ledger Inquiry (P4111)
    1. Records were written for Invoice 999999 RI
  6. Check the Journal Entries (F0911) table using Databrowser
    1. NO records were written for Invoice 999999 RI
  7. Check the Customer Ledger (F03B11) table using Databrowser
    1. NO records were written for Invoice 999999 RI

Cause

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In this Document
Symptoms
Cause
Solution
References


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