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E1: ORCH: Orchestrator Monitor (P980060X|W980060XB) Not Loading for Language Users - Uncaught Error: Script error for "promise" in Browser Console (Doc ID 2889413.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.


Orchestrator Monitor (P980060X|W980060XB) application keeps spinning with blank information if the logged in user profile language is not blank (Domestic Language). For blank (Domestic Language) users, it works as expected. Below screen print shows how it behaves for a F (French) language user:


When this issue happens, the browser console will display below errors:

Steps to replicate:

  1. Make sure that the latest UDO patch is applied for E1P_1806140002JDE
  2. Login to the web client as a language user. Eg: F language for the user in P0092
  3. Access P980060X from fastpath




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