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E1: MOBJ: Attachment Manager Add Button Is Missing for a Particular Grid Record and Unable to Add New Media Object Attachment (Doc ID 2890562.1)

Last updated on AUGUST 23, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Enhanced Media Object functionality is enabled.

When trying to add attachments to a particular grid record of an interactive application (For example, Customer Service Inquiry application - P4210|W4210E), there is no Attachment Manager Add button (+) available.

 

NOTE:
If turning off the Enhancement Media Object Viewer (disabling the Use Enhanced Media Objects User Interface option for the HTML server instance), the Media Object Viewer opens in View only mode.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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