My Oracle Support Banner

E1: SVM: After Upgrade to 9.2.6.4, Server Manager Console Login Fails With Error ‘Unable To Validate the Supplied Credentials’ for All Users Except jde_admin (Doc ID 2895161.1)

Last updated on OCTOBER 03, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After updating the tools release for Server Manager Console from 9.2.5.4 to 9.2.6.4 users are unable to login except with user jde_admin. No changes have been made and this was not an issue with previous tools release.

Upon logging in, the Security Kernel shows

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.