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E1: JAS: Performance Issues with Weblogic Based HTML Instance Running on Windows 2019 When Switching From One Application to Another With Errors on Stuck Threads in Weblogic Logs (<BEA-000337> <[STUCK] ExecuteThread:) (Doc ID 2899053.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


On a 9.2 HTML server which is installed on WebLogic running on Windows Server 2019 , slowness is seen while switching from one open application to another.

Call stacks of stuck threads can be found in WebLogic managed server logs (.log and .out) . These log file can be gathered using SRDC - Data Collection for Troubleshooting EnterpriseOne Issues on WebLogic Application Server (Doc ID 2228881.1)


1. Login into the Web link

2. From fast path open an application e.g., P01012 - Work with Addresses

3. From fast path open another application e.g., P4210 - Customer Service Inquiry

4. From 'Open Applications' carousel on the left switch from second application to first


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