E1: ORCH: ""Messages" Service Request in Orchestrator Does Not Include File Attachment in Email When Media Object Storage is on the File Server (JAS.INI StoreMedObjFilesInDB=false)
(Doc ID 2902065.1)
Last updated on MAY 08, 2024
Applies to:
JD Edwards EnterpriseOne Orchestrator - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
A simple orchestration with the Message Service Request is created to send an email that includes a Media Object file attachment.
However, when the email is received, the file attachment is missing in the email.
This issue occurs when Media Object files storage is on the file server (JAS.INI [OWWEB] StoreMedObjFilesInDB=false).
When Media Object files storage is in the database (StoreMedObjFilesInDB=true) email is received with the file attachment included.
Steps to duplicate:
- In Orchestrator Studio, create a Message request with File Attachment
- Create an Orchestration for the Message Request
- Test run the Orchestration
- Email received but missing the attachment
NOTE: The attachment file must exists in F98MODAT.
To troubleshoot the issue, get the Workflow Kernel Debug log. If the below message shows, then it didn't find the attachment in F98MODAT.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |