My Oracle Support Banner

E1: INST: SVM: When Installing Agent on Linux the Installer fails with 'Abnormal program termination. An internal error has occured.' and 'Exception java.lang.UnsatisfiedLinkError.. libnsl.so.1: cannot open shared object file: No such file or directory o (Doc ID 2903555.1)

Last updated on JULY 17, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In 9.2 tools release when installing Server Manager Agent by running the runInstaller.sh file of the server manager with the jre location as parameter (./runInstaller.sh -jreLoc <jrelocation>) the following exception is thrown on screen

Steps
1. Login into a terminal folder as the oracle user
2. Navigate to SM install folder
3. Run the installer ./runInstaller.sh -jreLoc <jrelocation>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.