E1: 43: When Trying to Over Receive the Direct Purchase order (OD) Into Multiple Locations the System Displays the Error Message "Direct Ship Over Receipt Not Allowed " (error id 028E1) (Doc ID 2908049.1)

Last updated on DECEMBER 27, 2022

Applies to:

Symptoms

When trying to over receive the Direct Purchase order (OD) into multiple locations using option 4 the system displays the error message "Direct Ship Over Receipt Not Allowed "(error id 028E1) even if the Quantity and Amount is set Do not check in the processing options of P4312, tab 5-Tolerance.

Steps to replicate:

1. Create a Direct Ship Order Process SD/OD.
2. Set the processing options for P4312, Tab 5-Tolerance as the following: 1.Quantity and Amount = Blank = Do not check (Do not check quantities and amounts to determine whether they exceed tolerance.); 2.Date= 1 = Display a warning.
3. Try to over receive the quantity in the OD purchase order using multiple locations option 4. As per P4312 processing option setup, when select the multiple locations, the “Warning – Over Quantity” is displayed. However, when save the receipt in the selected locations, the system displays the error: Direct Ship Over Receipt Not Allowed (Error ID 028E1).

If using the option = 1 and increase the quantity, the receipt process is working fine, and the quantity is updated in the direct sales order SD.

Changes

Cause

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