E1: WRKFLW: External Email Delivery From JDE System Fails with Error Code 452 4.5.3 Too Many Recipients And SMTP Return Code 27 (Doc ID 2910350.1)

Last updated on DECEMBER 27, 2022

Applies to:

Symptoms

External Email is setup and configured by customer  successfully. However, for few UBEs, no external emails are being sent to any desired recipient. The recipient address number is verified to have correct email address and email preference setup. This issue happens irrespective of how the UBE is submitted, either scheduler or from batch version.

Error captured in the UBE jde.log <UBE Name_Version_JobNo_PDF.log> ,

Steps to Replicate:

1. Execute the affected UBE (which has too many recipients) via Scheduler or Batch Version
2. The UBE process the logic successfully but emails are not send to the recipients
3. error return code : <27> and 452 4.5.3 are captured in the logs
   

Changes

Cause

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