E1: 46L: Web Client Exception Error Received in P46L30 (Assign/Remove Items To LP) or P46L31 (Assign/Remove Child LPN) When Trying to Remove Some Quantity from a Child LPN that Is on a Multi-level Hierarchy LPN (Doc ID 2916603.1)

Last updated on DECEMBER 19, 2022

Applies to:

Symptoms

"Select Application Failure Header Label" and "WEB CLIENT EXCEPTION" on BSFN AddItemstoaLicensePlate received in when trying to remove some quantity from a child LPN that is on a multi-level hierarchy LPN.

Steps to replicate:

1. P46L10 have a 3 level LPN hierarchy: Parent LPN = GM065, Child LPN = GM066 and Child LPN GM066 that has 23 more child LPNs.
2. P46L30 search on one of the child LPNs on level 3, LPN GM071, click on Build.
3. Select the LPN item, set Quantity = 1 and click on Remove.
4. The qty is decreased from the LPN and click on Save.

The error is received:

"Select Application Failure Header Label"

Click OK

"WEB CLIENT EXCEPTION" on BSFN AddItemstoaLicensePlate

The same is received also on P46L31 when trying to add more than 23 child LPNs on the level 3.

The changes are saved, but the error is causing issues with DSI later on.

Note: This will not occur with 2 level Parent/Child.

Changes

Cause

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