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E1: ORCH: WRKFLW: Message Request Failed ( Workflow kernel Log Shows Error: 550 5.7.1 Command rejected ) If Email To / Cc / Bcc field Has More Than 7-8 Email Addresses (Doc ID 2916619.1)

Last updated on DECEMBER 21, 2022

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


An Orchestration using Message Request is used to send emails to multiple external email addresses but if any of the Email To / Cc / Bcc field has more than 7 or 8 email addresses the orchestration fails.

Steps to Duplicate

1. Create a Message request and fix 10 email addresees in the TO field
2. Populate a Body
3. Test the orchestration and it fails with an Internal Server Error (500)
4. Remove 3 email addresses and check it again and it works

It is noticed that when the HTML server sends over a valid XML request with all the recipients, but by the time the sendMimeMsgOnSMTPImpl function is called, the recipient list has been truncated.

JAS log




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