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E1: MOBJ: Text Media Object Line Spacing Issue For 'Print' and 'Preview' in Tools 9.2.6 (release 22) (Doc ID 2917054.1)

Last updated on FEBRUARY 13, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 1_9.2 64-bit and later
Information in this document applies to any platform.

Symptoms

When performing 'Print' or 'Preview' for a text media object with multiple lines, the line spacing is bigger than what is shows on the media object viewer.

There are extra blank lines added for each line break.
The same text attachment shows properly in the media object viewer.

Issue happens in all browsers.

Issue happens with either Enhanced Media Object ON and OFF.

Also, the issue is present after TR 9.2.6.5 OR applying the fix from MOBJ: Text Media Objects Issues in Tools 9.2.6 (ActiveX Off) (Release 22) (Doc ID 2852758.1)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter a text attachment with multiple lines - shows OK in the media object viewer.
2. Do a Preview on the same text attachment - line spacing is bigger, extra blank lines are added
3. Do a Print on the same text attachment - line spacing is bigger, extra blank lines are added

Media Object viewer:

Print:

 

Preview:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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