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E1: ORCH: Unable to See The List Of The Service Request Components (And All The Other Components) Doesn't Show Up In the Studio After the Save. The Record Exists in F98220U (But Unable to Approve/Share) (Doc ID 2919710.1)

Last updated on MARCH 08, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When creating a new Service Request in Orchestrator Studio, it doesn't show up in the list once the save button is clicked. However, the newly created record shows up in the P98220U.  

There is no error in the Orchestrator Studio. However, when approve/share the object in P98220U, the below error appears. 

Error:

Object Retrieval Failure

Steps to Duplicate:

  1. Create a Service Request called P01012V2 from Orchestrator Studio.
  2. Go to P98220U in E1 and look for P01012V2.
  3. Select the line::Right mouse click and select "Approve/Share".
  4. You will get the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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