E1: 46: 49: F4620 (Carton Detail) Records Deleted for Inner Carton of Original Shipment if Date/Time is Updated on a Line That Contains Another Shipment (Doc ID 2922417.1)

Last updated on MARCH 03, 2023

Applies to:

Symptoms

When editing a Sales Order line a 2nd time that will create a new shipment number for one of the lines that has corresponding F4620 (Carton Detail) records, all the data in the F4620 for the inner cartons are being deleted for the existing shipment.

STEPS
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1. Setup a new item (P4101) with the following UOM Conversion: 40 EA = 1 CA and 1 CA = 1 PL
2. Setup a standard pack item 40 EA = 1 CA in the P460131.
3. Setup a pallet standard pack 1 PL = 1 CA (use container in the item standard pack) using the P460132.
4. Added inventory (P4114) for 3 lots for item with 40 EA per lot.
5. Create a transportation sales order using either the P4210 or P42101 for 120 EA.
6. Run the R42520 (Print Pick Slip) with hard commitments turned on. This will split the sales order into three lines for each lot.
7. In the P4615 (Work With Carton Recommendations), find the shipment and take the row exit__>carton detail to creat carton recommendations (F4620 records).
8. At this time, there are six records in the F4620. Three for the Pallets and three for each box (case).
9. Using the P42101/P4210, change the time on line 2.00 of the sales order in order to assign a new shipment number for that line. This removes one of the inner cartons (BOX1) from the F4620.
10. Perform the same task again by changing the promised ship time on line 2.000 to a different value.
10. Go back to the F4620 and notice that all the inner cartons for the original shipment on lines 1.000 and 3.000 have been deleted from the F4620 table.

 

Changes

 This issue started after applying ESU JN20016.

Cause

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