E1: E1PAGE: Classic and Composed Pages Appear Blank and the Hamburger Menu Non-Responsive When the EnterpriseOne Web Client is Accessed Using OHS / Load Balancer Link
(Doc ID 2922573.1)
Last updated on MAY 22, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
After a tools release update, it is observed that the E1 Page functionalities are not working as expected when logging into E1 web client using the OHS (Oracle HTTP Server)/load balancer link. For example, both Classic and Composed Pages appear blank and the Hamburger menu to work with page selection was not responding when clicking on it.
All these are working when using the direct JAS link, bypassing the load balancer.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |