My Oracle Support Banner

E1: 48S: Amount Changed Work With Batches(P48221) Updated Batch Status(BS) to Incorrect Status (Doc ID 2932762.1)

Last updated on MARCH 06, 2023

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When there are multiple invoices and the amount is changed, the batch status is moved to the incorrect status.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create multiple P4812 records
2. Run R48121 Invoice Generation over both records
3. Inquire on P48221 Work With Batches / F48011 Service Billing Batch Control
4. Notice Batch Status BS =5
5. Delete one of the invoices – this will change the amount
6. Reinquire on Batch P48221 / F48011 Notice Batch Status BS= 1 Invoices generated without errors - should be 7= Batch changed - rerun journals

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.