E1: SEC: Reset Password Flow Enters a Loop if Password Change Frequency Is Set to 4 Days or Less (Doc ID 2939548.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

If password is self reset by a user for which change frequency is set to 4 days or less, the self password reset enters into a loop.

Steps to replicate:

1. Access the JAS server URL
2. Click on Reset Password
3. Use the link received through email to reset the password
4. After the password is reset, select the environment
5. User is again prompted to change the password because it will expire during the next days
6. If user clicks "Change Password Later" the following message is shown:

7. If the user clicks "Change Password Now" the reset confirmation email is received, but user will still be prompted to either change the password now, or later.

The outcome is that the user is not able to login in JDE.

Changes

Cause

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