My Oracle Support Banner

E1: 13: The Substitute Availability Row Action Does not Call Substitute Availability Revisions (P3111S) in Work Order Parts Detail (P13730) (Doc ID 2940414.1)

Last updated on APRIL 22, 2024

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.2 and later
Information in this document applies to any platform.


The Substitute Availability row action does not display any information in Work Order Parts Detail (P13730) when an item has a substitute set up in Item Cross Reference (P4104).

The issue can be reproduced at will with the following steps:
1. Create a purchased item (P4101/P41026).
2. Create another purchased item to be used as a substitute.
3. In Item Cross Reference (P4104), create a record for the main item with Cross Reference Type Code = S and the substitute item in the Cross Reference Item Number field.
4. Create a Capital Asset Management Work Order (corrective order) using P13714.
5. After saving the order, click on the Parts tab to access the P13730.
6. Add the main item number with an estimated quantity; click Save Changes.
7. Select the grid line; in More Row Actions, select Substitute Availability and click on the arrow. Notice that the system does not display anything.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.